Privacy Policy

1. Introduction

Nuriek ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website nuriek.com, use our products and services, or engage with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide:

• Contact Information: Name, email address, phone number, company name, job title
• Account Information: Username, password, profile information
• Payment Information: Billing address, payment method details (processed securely by third-party providers)
• Communication Data: Messages, feedback, support requests, survey responses
• Resume/CV: When applying for positions through our careers page

2.2 Automatically Collected Information

• Technical Data: IP address, browser type and version, device information, operating system
• Usage Data: Pages visited, time spent, click patterns, referral sources
• Cookies & Tracking: Session data, preferences, analytics information
• Log Data: Server logs, error reports, performance metrics

2.3 Third-Party Sources

We may receive information about you from publicly available sources, business partners, and service providers that help us improve our services.

3. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: Provide, operate, and maintain our products and services
• Communication: Respond to inquiries, provide customer support, send updates
• Personalization: Customize user experience, recommend relevant content
• Marketing: Send promotional materials, newsletters (with your consent)
• Analytics: Analyze usage patterns, improve functionality, develop new features
• Security: Detect fraud, prevent abuse, protect user accounts
• Legal Compliance: Meet regulatory requirements, enforce terms of service
• Business Operations: Process transactions, manage accounts, conduct research

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

Third-party vendors who assist us with:

• Cloud hosting and infrastructure (AWS, Azure, GCP)
• Payment processing (Stripe, PayPal)
• Email delivery and marketing automation
• Analytics and performance monitoring
• Customer support tools

4.2 Business Partners

With your consent, we may share information with partners to provide joint services or promotional offers.

4.3 Legal Requirements

We may disclose information to comply with legal obligations, court orders, government requests, or to protect our rights and safety.

4.4 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary based on:

• The nature of the information
• The purpose for which it was collected
• Legal and regulatory requirements
• Business operational needs

When data is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent for data processing
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@nuriek.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how users interact with our site
• Marketing Cookies: Track user behavior for targeted advertising
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate safeguards are in place to protect your data in accordance with applicable laws.

12. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated policy.